Services

Enterprise Content Management (ECM)

Enterprise Content Management (ECM) provides a platform for your employees to manage content not only documents efficiently. With the spike in the amount of documents and other types of content that is generated by organizations, it is becoming an increasing challenge for them to fully utilize and manage the value that this content holds, as they can quickly lose track of the generated documents and it gets quite costly to regenerate the lost documents.

ECM solution allows organizations to discover, capture, manage and dispose of all types of documents. This gives employees easier access to documents, while maintaining and enforcing strict security measurements that ensure each individual will only have access to documents as per the role and privileges assigned to them.

ECM Business Value

Proper Content Management can help organizations across all of their departments. Sales will be able to retain existing customers better and find insights to on-board new customers more effectively, HR will ensure better employee retention, and Accounting will be able to finish their job faster and more effectively.

• - Manages Documents Efficiently: Through controlling documents life cycle and identifying those that are to be disposed.
• - Boosts Staff Productivity: By automating the classification & capturing process and optimizing the search & retrieval period.
• - Improves Teamwork: Manage team collaboration through document versioning and providing team spaces.
• - Capitalizes on The Data: Capture and convert your data into valuable analytics.
• - Simplifyies Query Resolution: Instantly retrieve and resolve customer requests and complaints.
• - Reduces IT Workload:- Minimize time and effort needed to add changes to the system.